1. Who we are
This website is operated by Wuxi Jingpai Machinery Co., Ltd. ("KING PACK", "we", "us" or "our"). KING PACK provides filling, mixing, sealing and packaging equipment and related project support. For questions about this policy or your information, contact us at info@kingpack-cn.com.
2. Information we may collect
We collect information you choose to provide when you contact us, request a quotation, ask for technical support or otherwise communicate with us. This may include:
When you browse the site, technical information may be generated automatically by your browser or device, such as IP address, browser type, device information, referring URL, visited pages and approximate usage information.
- Your name, job title, company name, business email address and telephone number.
- Project information such as product type, packaging format, capacity targets, technical requirements and messages you send to us.
- Files, images or other information you voluntarily attach to an enquiry.
3. How we use information
We may use personal information to respond to your enquiry, prepare or discuss a proposal, provide requested technical or after-sales support, improve our website and services, maintain website security, and meet legal or regulatory obligations. We do not sell personal information.
4. Cookies and similar technologies
Cookies are small files stored by your browser that help websites function and help operators understand usage. You can manage or delete cookies through your browser settings. If this website adds analytics, advertising or other optional cookies in the future, this policy and any cookie controls should be updated to reflect the tools in use.
5. When information may be shared
We may share information with service providers that help operate our website, communications or business systems, where they need it to provide services to us. We may also disclose information when required by law, to protect rights, safety or security, or in connection with a business transaction. We expect service providers to handle information only for the agreed service and with appropriate safeguards.
6. International transfers
KING PACK serves customers and project partners internationally. Information may be accessed or processed in countries other than the country in which you are located when this is necessary to respond to an enquiry, support a project or operate our business systems. Where applicable, we will use appropriate safeguards for such transfers.
7. Retention and security
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including project follow-up, business records, legal obligations and dispute resolution. We use reasonable organisational and technical measures designed to protect information. No online transmission or storage system can be guaranteed to be completely secure.
8. Your choices and rights
Depending on where you live, you may have rights to request access to, correction of or deletion of your personal information, object to certain processing, withdraw consent, or request a copy of information you provided. To make a request, email info@kingpack-cn.com. We may need to verify your identity and may retain certain information when legally required or permitted.
9. Third-party links
This website may link to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing information to a third party.
10. Changes to this policy
We may update this policy when our website, services or legal requirements change. The updated version will be posted on this page with a revised "Last updated" date.
11. Contact us
For privacy questions or requests, contact KING PACK at info@kingpack-cn.com or use our contact page.